Rite Touch Maids

CANCELLATION/RESCHEDULING POLICY

We understand that an unforeseen event may occur which will create a need to cancel your scheduled cleaning appointment. If, for any reason, you need to change your scheduled appointment, BTC allows you up until 5:00 P.M before the day of your scheduled cleaning to cancel OR reschedule.

We reserve your cleaning for your home, a sudden change of cancellation/rescheduling after 5:00 P.M cut off time leaves our team members with no work for the day. Charges will apply after cut of time as follows:

  • Recurring House Cleaning: $70.00 charge will apply for late cancellation and rescheduling
  • One Time House Cleaning: $70.00 charge will apply for late cancellation and rescheduling

PLEASE NOTE: Do not inform the team members of any changes in your schedule, it must be done through our office by calling 1-678-752-1041, Email btcleaningga@gmail.com. OR Log into your account at https://britetouchcleaningga.launch27.com/login

Recurring clients is allowed 1 FREE last minute cancellation a year without imposing the Full charge.

If team members is at your door step or on route to your home we will charge:

  • Recurring House Cleaning: $95 will apply for lock out fee.
  • One Time House Cleaning: 3 hours charge will apply for lock out fee.

NO Refunds! NO Chargeback! No Exceptions

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July 4, 2015 12:04 am