No, but you are welcome to. Actually most of our clients are not home when we clean. However access to your home will be needed when we arrive if a key or code was not issued to us. If we are locked out, you will incur a lockout fee of $70.00 if we are at your door and no access is granted after a grace period of 15 minutes.
If a key will be hidden outside of the home or property in a location of your choosing. A release of liability form will need to be signed releasing BTCG from any and all liability.