BTC team members must be able to access your home on the scheduled day. You have four choices to pick from:
- Our most convenient/popular choice is to leave a key with us at our office and we’ll keep it in our key safe labelled with a unique client ID. OR you can purchase a real estate lock box for your home and provide BTC with the pass code. These boxes can be purchased through your local hardware store (Lowe’s, Home Depot, Etc.)
- If you choose to leave your key at a designated place at your home, door unlocked, key in an unsecured place leave a key with a neighbour for the cleaners to gain entry, you release Brite Touch Cleaning from all liability that arises from damage made before or after the cleaners leave the premises. You understand that you will be responsible for any damages that are caused before/after your scheduled cleaning.
- You may meet the cleaner to provide access by being home on your day of cleaning. Because we cannot give an exact time, you must be home during their specific time frame to let the cleaning team in/out of the home. If no one is home when the cleaners arrive, a LOCK OUT fee will be charged.
- You can also give us the code for the alarm system of your garage door OR front door.